About

I am a dedicated and detail-oriented professional with 20+ years of experience directing operational endeavors, leading high-performing teams, and executing strategic initiatives to realize organizational objectives. I’m known for enhancing production performance and quality control functions to minimize error rate and exceed on-time delivery and client satisfactoin goals. I have a proven success in defining KPIs for quality guidelines, and SLAs to elevate profit margins at both site and regional levels. Instrumental in fostering strong partnerships, optimizing processes, and collaborating at all levels of the organization to drive engagement and positively impact the bottom line.

Clients

Target, Bauer, Best Buy, Geek Squad, Lenscrafters, Sunglass Hut, Target Optical, Saucony, Mall of America, Select Comfort, L.L. Bean, Hisense, PF Chang’s, Pei Wei, Land O’Lakes, Post Consumer Brands, Pepsi, White Wave, Kamco Foods, Fair State Brewing Co-op, King Arthur Flour, Vermont Creameries, Amtrak, Wyndham Hotels, IHG, Hilton Hotels, Country Inn & Suites, Sun Country Airlines, Audience Rewards, Great River Energy, Ryan Companies, University of Dubuque, Winsor Learning, NuSkin, Regis, Medtronic, Zipnosis, Capital One, Citi Bank, Costco, Shutterfly, CoStar, Apartments.com, Homes.com, and more.